Terms & Conditions

1. Services

YeYa Eats provides catering services including meal sets, signature platters, bulk catering, and daily crew meals delivered primarily to Eastwood City, Quezon City and surrounding areas. Menu items, pricing, and availability are subject to change without prior notice.

2. Orders and Lead Time

• •Meal set orders require a minimum of 12 hours lead time and a minimum of 15 meals per dish/set.
• •Signature platter bookings require at least 48 hours lead time.
• •Rush orders placed 12–24 hours before delivery require full payment upon confirmation plus a ₱35/meal rush fee, and are considered final once confirmed.
• •We reserve the right to decline orders that do not meet lead time or minimum order requirements.

3. Pricing and Payment

• •A 50% downpayment is required to confirm your slot, unless otherwise stated on your quotation. Rush orders require full payment upon confirmation.
• •The remaining balance is due before dispatch or upon delivery, as agreed in your quotation.
• •Payments may be made via GCash or BDO. A screenshot or copy of payment must be sent to confirm your order.
• •All payments are non-refundable.

4. Quotations

Quotations are valid for 2 days from the date of issue. Prices are subject to change after the validity period. A quotation is not a confirmed booking until the required downpayment is received.

5. Delivery

Delivery is arranged via Lalamove or GrabExpress, and delivery fees are shouldered by the client unless a free-delivery promo applies. We provide booking assistance upon receipt of full payment. Delivery times are estimates and may be affected by traffic, weather, or courier availability.

6. Rescheduling and Cancellation

• •All confirmed orders are non-cancellable.
• •Rescheduling requests must be submitted at least 5 days before the scheduled delivery date. Payments may be applied toward the new delivery date, subject to slot availability.
• •Rescheduled orders remain subject to applicable minimum order quantities and lead time requirements.

7. Changes After Confirmation

Changes made after order confirmation may affect pricing and schedule. Additional charges may apply for increased headcount, add-ons, or modified menu selections.

8. Promo Codes

Promo codes are subject to specific eligibility requirements, including minimum pax or order total, valid-unil dates, and verification of Google reviews or social media follows. YeYa Eats reserves the right to reject or expire promo codes that do not meet the stated conditions.

9. Food Quality and Liability

We take care to prepare and package food to high standards. While we strive for accuracy, menu descriptions and photos are for reference only. Our liability is limited to the value of the order placed and does not extend to indirect or consequential losses.

10. Intellectual Property

All content on this website, including the YeYa Eats logo, menu descriptions, images, and design, is the property of YeYa Eats and may not be reproduced without permission.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. Continued use of our services after changes constitutes acceptance of the revised terms.

12. Contact

For questions about these Terms & Conditions, please contact us at yeya.eats@gmail.com or +63 927 426 3955.